Do you need to access to community resources?

Food 

• Grocery shopping and delivery by the Social Planning Council of Ottawa’s Collaborative Food Pantry and grassroots ethnocultural groups.  To place your order, email collaborative_food_pantry@spcottawa.on.ca or call 613-286-7334.
• Finding Food in Ottawa during COVID-19- Are you struggling with money to buy food during COVID-19? Check the Good Food Ottawa website https://goodfoodottawa.ca/ or https://bonnebouffeottawa.ca/
• Ottawa Food Bank Emergency home delivery for exceptional circumstances. Call 613-745-7001 for info and check the website https://www.ottawafoodbank.ca/get-help/
• Meals on wheels check the Champlain Community Support Network website to find the service in your neighborhood
• Champlain Community Support Network has a wide range of services. Check its Covid-19 response page  http://communitysupport.covidresponse.ca/
• Champlain Community Support Network- a wide range of services https://www.caredove.com/champlaincss
• Operation Ramzieh is an emergency relief during COVID-19 for the vulnerable.  In light of the current COVID-19 crisis, DreamMind Group has launched Operation Ramzieh to ensure that those who will be affected the most- the elderly, will receive food  https://www.operationramzieh.org/. Food kits can be ordered on this webpage: https://www.eventbrite.com/e/operation-ramzieh-emergency-relief-during-covid-19-for-the-vulnerable-tickets-100126416808
• Food resources from United Muslim Organizations Ottawa-Gatineau http://bit.ly/OttCOVID-19relief
• Canadian Muslim Response Network   https://covid19relief.ca/gethelp/
• Gloucester Emergency Food Cupboard  http://gefc.ca/
• Through the Neighbourhood Helper campaign, the Ahmadiyya Muslim Youth Association is offering to help pick up groceries, fill out prescriptions and provide moral support. Canadians who require assistance are encouraged to call 1-855-HELP811 or sign up on www.helpingneighbours.com.

Community support and resources

• Community and social services helpline, Call 211: a free helpline that connects you to community and social services in your area 24 hours a day, 365 days a year, in over 150 languages. For information regarding Covid-19 services and support visit them at  https://www.211oncovid19.ca/  They also offer a live chat.
• City of Ottawa task force for support and assistance https://ottawa.ca/en/health-and-public-safety/covid-19-ottawa/support-and-assistance
• City of Ottawa impacted services https://ottawa.ca/en/health-and-public-safety/covid-19-ottawa/impacted-city-facilities-and-services
• City Services- If you need support from city services, call: 311
• Do you want to talk to a doctor from home? A digital clinic that's free for Ontarians https://cover.health/?fbclid=IwAR0yRkyHOWlSChJlgYTS4U5s98wJ-7TArfwLW6qjOjX_rWlbvKHSH99O4S0
• Community Housing: OCH has decided to close all of its offices to tenants and the members of the public until further notice. They will continue to respond to tenant requests through their 24/7 Cell Centre (613-731-1182) For more information and updates please visit: www.och-lco.ca/covid19-response/
• Distress and crisis centres- In times of community crisis, it’s completely normal to need mental health support. Call: Distress Centre (613-238-3311) or Tel-Aide (1-800-567-9699)
• Youth Services Bureau of Ottawa Chat line - Youth crisis chat and crisis line https://www.ysb.ca/services/ysb-mental-health/24-7-crisis-line/
• Violence Against Women (VAW) support services- Where can survivors of violence still access support during the Covid-19 pandemic in Ottawa? The Ottawa Coalition to End Violence Against Women provides an updated list of VAW support services currently open and still taking referrals, though some may not be operating out of a physical space or their usual place. https://www.octevaw-cocvff.ca/covid19-services
• The Sexual Assault Support Centre of Ottawa- The services are available during the Covid-19 pandemic https://sascottawa.com/how-can-we-help/covid-19/
• Interpretation services- Immigrant Women Services Ottawa language interpretation services are available by calling a 24-hour line at 613-729-1393 or toll free at 1-866-859-8182
• Ottawa Community Immigrant Services- the offices are closed to the public until further notice. However, they continue to provide services remotely. For services, you can contact by phone at 613-725-5671, ext. 316 or email info@ociso.org To Book an interpreter: http://www.iwsolanguageservices.com/interpretation/book-an-interpreter/  To Book a translation: http://www.iwsolanguageservices.com/translation/receive-a-quote/
• Ottawa Chinese Community Service Centre- has shutdown the office until further notice. However, continue to support their clients either by telephone, email or an on-line platform: General email: occsc@occsc.org 613-235-4875 (listen for prompts),  WeChat Codes OCCSC Official Account
• Jewish Family Services- Diverse Seniors Support Services Unit provides support for immigrant seniors https://www.jfsottawa.com/seniors-support/. The staff are connecting with isolated immigrant seniors with daily telephone health and wellness check-ins and connecting seniors to available online resources such as grocery and food delivery programs. For more information contact Laura Thomas at lthomas@jfsottawa.com